Fencing FAQ's

Fence Me In and Decks Too will provide all information that your HOA requires to get approved for your project. Some HOA's do not allow for us to submit on your behalf, therefore we will need a copy of the requirements page or ARC form. We will then gather all information and send it to you to submit. We will also apply for any permits needed by your municipality to complete the project!

Great question! It will depend upon a few factors. If you have an HOA or your project requires a permit to begin, we will need the approval before we can begin. Typically without HOA or project permits we can get you next in line on our schedule within 3 weeks.

Fence Me In and Decks Too will call Virginia 811 to have all PUBLIC utilities marked prior to your build. This excludes any private lines (Examples: Sprinkler systems, Power To Sheds or Garages, Main Water Lines usually located in the front yard) in which it will be the customers responsibility to have marked before the project begins. You will need to have all gates/entrances to your property unlocked in order for Miss Utitilty to mark within 72 hours of the notice that we send out.

We accept all major forms of payments including the following:

• Debit/Credit cards
• Money orders
• Cashiers Checks
• Personal/business Checks
• Cash

**Upon request you can also apply for financing through a 3rd party lender.

YES! Fence Me In and Decks Too provide warranties on all builds in combination with material manufacturing warranties as well. We have a team of skilled and knowledgeable repair specialists on staff to take care of any repairs needed during your warranty period.

Our crews always bring extra materials on site in the case of having to redo a bad piece of wood or a bad cut. The projected project materials added to the cost of your job is often an estimate of exact materials not including the extra we often end up using. For that reason, we do have it in our contracts that all unused materials stay with Fence Me In and Decks Too.

We will never add anything additional to the signed contract amount of your project unless speaking to you prior. While we may run into a challenge that will change the outcome of your project during installation, we will speak directly to you about your options before continuing with the work.

You can make any changes to your project up to 3 days prior to installation. If you have a special order item we need 14 days notice to make the changes to keep your installation timeline. Any orders changed after these dates are subject to added fees or date changes.

You may discuss with your estimator what will need to be cleared prior to the installation. You will be responsible for anything in a large area prior to installation. Anything minor our teams will remove while installing that may be in the way.

During closing on your property, homeowners are provided a property plat. There may also be property pins in the yard indicating the property lines. Please have this plat information available to your estimator during your appointment. You may also go to the local county office to retrieve this information. Your estimator will be able to tell you whether or not the property lines are clear enough on the plat or if you need to have a survey done. We can offer the survey a small additional cost to your project.